Throughput and Patient Flow – Part 2: Solutions for the ED

CHANNEL:

Emergency Medicine Operations Management

In this podcast series, Joseph Guarisco, MD FAAEM, a past chair of the AAEM Operations Management Committee, is joined by guests to discuss operations management issues for the emergency physician. Join him as he discusses issues of importance to emergency physicians.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model.

Intro music by SaReGaMa, ‘Sky is the Limit,’ from the album ‘Sky is the Limit,’ powered by JAMENDO.