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American Academy of Emergency Medicine

Emergency Medicine Operations Management



In this podcast series, Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA), is joined by guests to discuss operations management issues for the emergency physician. Dr. Guarisco is the chair of the Operations Management Committee of the American Academy of Emergency Medicine (AAEM). Join him each month as he discusses issues of importance to emergency physicians.



  Joseph Guarisco, MD

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AAEM Podcasts: Emergency Medicine Operations Management

Last updated: August 15, 2014
  • Opioid Prescription Rates – Study at Oschner Health Systems (June 21, 2017)
    Joseph Guarisco, MD FAAEM, ED Emergency Department Chair at Ochsner Hospital in New Orleans, LA and member of the AAEM Operations Management Committee, speaks with Adam Salup, Strategic Program Manager at Oschner Health Systems about a study conducted at Oschner Hospital on opioid prescription rates. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Solutions to Address ED Overcrowding (January 24, 2017)
    Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm and Ferdinando Mirarchi, DO FAAEM, an emergency physician at UPMC Hamot in Eire, PA, discuss solutions to address emergency department overcrowding. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Solutions to Address ED Over-Utilizers (December 12, 2016)
    Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm and Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM discuss solutions to address emergency department over-utilizers. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Advanced Directives, DNR and POLST in Emergency Medicine (November 21, 2016)
    Christopher Cammarata, DO, emergency physician at the University of Pittsburgh Medical Center, interviews Ferdinando Mirarchi, DO FAAEM, an emergency physician at UPMC Hamot in Eire, PA. Dr. Cammarata and Dr. Mirarchi will discuss advanced directives in emergency medicine. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Common ED Operations Myths, Part 2 - What are the best practices? (July 28, 2015)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Co-Chair of the AAEM Operations Management Committee, interviews Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm. In part two of this episode, Drs. Guarisco and Twanmoh conclude their discussion of common myths in ED operations surrounding crowding and ED throughput and dive into best practices. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Common ED Operations Myths, Part 1 - What myths are we facing? (July 28, 2015)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Co-Chair of the AAEM Operations Management Committee, interviews Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm. In part one of this episode, Drs. Guarisco and Twanmoh discuss common myths in ED operations surrounding crowding and ED throughput. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Join Us for the Operations Management Preconference Course at AAEM14! (December 30, 2013)
    In this podcast-short, Dr. Joseph Guarisco highlights the preconference course “Health Care Reform: Is Your ED Prepared? The Operations Management Perspective” which will run over two days prior to the 20th Annual Scientific Assembly, beginning on the afternoon of Tuesday February 11th and continue on the morning of Wednesday February 12th. Register today and join us in NYC! Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Scribes in the ED Part 2 (December 16, 2013)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, interviews Todd B. Taylor, MD FAAEM, an emergency physician and independent consultant in the areas of healthcare IT and practice management. In part two of this episode, the discussion of scribes in the emergency department continues, covering question of outsourcing versus a homegrown program, how to execute a program, staffing models and pearls & pitfalls. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Scribes in the ED Part 1 (December 16, 2013)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, interviews Todd B. Taylor, MD FAAEM, an emergency physician and independent consultant in the areas of healthcare IT and practice management. In part one of this episode, Drs. Guarisco and Todd discuss scribes in the emergency department covering the history and definition of scribes, in addition to data surrounding the financial and efficiency outcomes of these programs. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Throughput and Patient Flow - Part 1: Critical Drivers for Improving the ED (August 8, 2013)
    Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Throughput and Patient Flow - Part 2: Solutions for the ED (August 8, 2013)
    Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Emergency Department Patient Satisfaction Part 1 (June 3, 2013)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, speaks with Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM. In this episode, Drs. Guarisco and Scaletta discuss various issues related to emergency department patient satisfaction. Discussion points include: measurement and drivers of patient satisfaction, incentives for physicians, insights for leadership, and the how the changing landscape of health care will effect patient satisfaction moving forward. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.
  • Emergency Department Patient Satisfaction Part 2 (June 3, 2013)
    Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, speaks with Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM. In this episode, Drs. Guarisco and Scaletta discuss various issues related to emergency department patient satisfaction. Discussion points include: measurement and drivers of patient satisfaction, incentives for physicians, insights for leadership, and the how the changing landscape of health care will effect patient satisfaction moving forward. Intro music by SaReGaMa, "Sky is the Limit," from the album "Sky is the Limit," powered by JAMENDO.